Communication Skills: Stepladders to Success for the Professional

Essential reading for young professionals on the first rung of their career ladders, this second edition is an up-to-date and invaluable guide to improved communication skills, designed to develop the ambitious individual's prospects in their chosen profession. Tackling a broad range of different communication skills in careful detail, the book also contains guidance for the ongoing development of these skills, and is useful for professionals at every level of competence in communicating. Ellis promotes reflection and participation through exercises, encouraging not just passive reading, but active engagement.The volume has wide coverage – from making presentations, producing a concise CV and negotiating and asserting to debate on current issues of the real effectiveness of e-mail and PowerPoint versus face-to-face communication: issues very relevant to the contemporary work place. Drawing from experiences in his own successful communications training and consultancy business, Ellis bases his advice on the most recent developments in communications research, and clarifies with examples of current professional practice, making Communication Skills the essential aid to career advancement.